Are you a small busiÂness ownÂer lookÂing to get startÂed with SEO? ColumÂnist MarÂcus Miller has writÂten up this starter guide for beginÂners outÂlinÂing what you need to know.
Being a small busiÂness is tough. Many busiÂnessÂes fail in the first year, and many more will not make it to the five-year mark. But even estabÂlished busiÂnessÂes can fail if they are unable to adapt to changÂing times.
MarÂketÂing is difÂfiÂcult — digÂiÂtal marÂketÂing even more so. And the black-box nature of SEO can make it the most difÂfiÂcult form of marÂketÂing your busiÂness. Yet when done well, there is litÂtle that can comÂpete with strong, organÂic search engine visÂiÂbilÂiÂty to proÂmote your small busiÂness. OrganÂic listÂings build trust with local cusÂtomers, and all the best busiÂness relaÂtionÂships are built on a founÂdaÂtion of trust.
In this artiÂcle, I want to look at SEO as a marÂketÂing tacÂtic specifÂiÂcalÂly for small busiÂnessÂes. I will share everyÂthing we have learned workÂing on hunÂdreds of small busiÂness SEO projects. My intenÂtion is to arm you, as a busiÂness ownÂer, with the knowlÂedge and powÂer to make the right deciÂsions when impleÂmentÂing an SEO stratÂeÂgy — whether you choose to do some or all of the SEO work yourÂself, employ an in-house SEO or outÂsource the work to an SEO agency.
It is a givÂen that search engines and SEO will play an imporÂtant role in the future of your busiÂness. And the goal of this artiÂcle is to use my 20 years of SEO expeÂriÂence to help you make the best posÂsiÂble deciÂsions when putting SEO to work for your small business.
What on earth is SEO?
In 2017, this is a hell of a quesÂtion. Is SEO marÂket research? KeyÂword research? Is it buildÂing a perÂfectÂly optiÂmized webÂsite? Is it copyÂwritÂing? Is SEO conÂtent marÂketÂing via search engines? BuildÂing links and authorÂiÂty? Is SEO conÂverÂsion rate optiÂmizaÂtion and anaÂlytÂics? Is SEO ensurÂing you present a highÂly posÂiÂtive and credÂiÂble image to potenÂtial cusÂtomers? Is SEO usabilÂiÂty and UX? Is SEO mobile optimization?
The answer to all of these is yes. And much more. SEO is a comÂplex, layÂered disÂciÂpline. There are difÂferÂent types of SEO and many facÂtors that can influÂence your SEO. An expeÂriÂenced SEO conÂsulÂtant will help you idenÂtiÂfy the type of SEO that is imporÂtant for your busiÂness. This will be influÂenced by the indusÂtry you’re in, the geogÂraÂphy in which you operÂate, and your SEO strengths, weakÂness, opporÂtuÂniÂties and threats.
A helpÂful way to look at this is to conÂsidÂer that a search engine is just a referÂral engine — a tool that proÂvides the best answers to users’ quesÂtions. For your small busiÂness to truÂly sucÂceed in this search landÂscape, you must do everyÂthing in your powÂer to be the best result. WhatÂevÂer your prospecÂtive cusÂtomers need to make a deciÂsion, be driÂven to proÂvide it. This has the benÂeÂfit of helpÂing you conÂvert more clicks to cusÂtomers as well, so this is a senÂsiÂble all-around approach.
For small busiÂnessÂes, the main SEO areas to conÂsidÂer will be:
- WebÂsite. A well-strucÂtured, fast, mobile-friendÂly webÂsite is essential.
- ConÂtent. Your conÂtent should help demonÂstrate why a cusÂtomer should choose you.
- ConÂtent marÂketÂing. InforÂmaÂtionÂal blog conÂtent can put you in front of a wider audience.
- On-page. Basic optiÂmizaÂtion is imporÂtant so think page titles and meta descriptions.
- Local SEO. Local busiÂnessÂes need to conÂsidÂer local SEO best practices.
- AuthorÂiÂty buildÂing. Links are still highÂly corÂreÂlatÂed with strong search engine results.
- CredÂiÂbilÂiÂty. Case studÂies, portÂfoÂlios, reviews and tesÂtiÂmoÂniÂals help you clinch the deal.
SEO can be comÂpliÂcatÂed. So underÂstandÂing your curÂrent sitÂuÂaÂtion and marÂketÂplace is key to makÂing the right deciÂsions. And forÂtuÂnateÂly, for smallÂer busiÂnessÂes we can often strip away much of the comÂplexÂiÂty, and the conÂverÂsaÂtion ends up being about conÂtent, links and webÂsite design.
Is SEO right for your small business?
Search engines are a key way in which we all now look for prodÂucts and serÂvices. So, in the majorÂiÂty of casÂes, search is a great way to get in front of potenÂtial cusÂtomers. This is not to say that it is the right marÂketÂing approach for every busiÂness at any givÂen time.
The following should be considered:
BudÂget. You may not have the budÂget to comÂpete with estabÂlished competitors.
Speed. SEO can take a long time to delivÂer results, espeÂcialÂly in comÂpetÂiÂtive markets.
ComÂpeÂtiÂtion from ads. Ads now occuÂpy a lot of screen space.
Big comÂpetiÂtors. Some search terms are domÂiÂnatÂed by titans, and it can be hard to compete.
So, while organÂic search visÂiÂbilÂiÂty is always desirÂable, it should not be relied upon soleÂly, espeÂcialÂly if you need results fast and have a long way to go. TypÂiÂcalÂly, othÂer methÂods like PPC adverÂtisÂing can delivÂer fast results while you start runÂning the SEO turÂtle race.
GenÂerÂalÂly, some form of SEO is cerÂtainÂly a good fit for most busiÂnessÂes, but the real quesÂtion here is whether SEO is a good fit for your requireÂments right now. ConÂsidÂer your budÂget, speed and startÂing posiÂtion to deterÂmine when this valuÂable tacÂtic should be introÂduced. (I covÂered the topÂic of how to deterÂmine if SEO is a good fit for your busiÂness in a preÂviÂous post.)
In many casÂes, a comÂbined approach using PPC and SEO can delivÂer the best results. PPC delivÂers quick results at a cost, and when your organÂic visÂiÂbilÂiÂty builds, you can look at dialÂing back on your paid search marketing.
So, you may not rank quickÂly with SEO, but the soonÂer you start investÂing in your SEO stratÂeÂgy, the soonÂer you can benÂeÂfit from this highÂly popÂuÂlar marÂketÂing channel.
How to choose an SEO provider
This is tough and does require some groundÂwork on your part. Does the freeÂlancer or agency have a good repÂuÂtaÂtion and posÂiÂtive reviews? Do some digÂging, and don’t take things at face valÂue. Who is the ownÂer of the busiÂness? Who are the SEO conÂsulÂtants? Are they known and respectÂed in the industry?
The folÂlowÂing quesÂtions can proÂvide a good startÂing point to genÂerÂate a disÂcusÂsion with potenÂtial SEO comÂpaÂnies. CerÂtainÂly, underÂstandÂing these quesÂtions and potenÂtial answers make you a more eduÂcatÂed buyÂer and as such will help ensure your SEO comÂpaÂny becomes a secret weapon rather than a woodÂen leg!