The move into 2018 also comes with a shift in digÂiÂtal marÂketÂing. New trends are enterÂing the marÂketÂplace and your comÂpaÂny needs to pay attenÂtion or you may be forced by the wayÂside. With the need to become more visÂiÂble and reach more cusÂtomers, the digÂiÂtal marÂketÂing of tomorÂrow offers advanceÂments in emergÂing techÂnoloÂgies as conÂsumers demand a more inteÂgratÂed experience.
FifÂteen memÂbers of Forbes Agency CounÂcil share what they think will be the major digÂiÂtal marÂketÂing trends of 2018. Here is what they had to say:
1. Augmented Reality Integrated Through Social Media
As our mobile devices become more powÂerÂful and social apps betÂter inteÂgrate with AR, brands will use AR to betÂter engage with conÂsumers. For examÂple, using your locaÂtion, brands could trigÂger sponÂsored AR conÂtent, which can only be accessed at that spot, at that time. PokéÂmon Go was the pioÂneer with this idea, and I feel InstaÂgram and FaceÂbook will soon be inteÂgratÂing this tech into its platÂforms. — Chris Carter, Rep Interactive
2. Collapse Of The Influencer Market
Brands pour milÂlions of dolÂlars into influÂencers now, but by and large they’re either not meaÂsurÂing or not seeÂing the results they could get from alterÂnaÂtive marÂketÂing spends. The marÂket will colÂlapse as brands zero in on a few select indiÂvidÂuÂals who driÂve results or move to organÂic grassÂroots proÂmoÂtion, and away from high-cost, midÂdle-tier influÂencers who driÂve awareÂness but litÂtle ROI. — Craig GreiÂwe, Rogers & Cowan
3. True Understanding Of Customer Journey
Data-driÂven marÂketÂing is a powÂerÂful tool, but how that data transÂlates to the cusÂtomer jourÂney will be paraÂmount in digÂiÂtal marÂketÂing sucÂcess in 2018. Strive first to use data to know where your conÂsumers will be on every step of their purÂchasÂing path, learn what appeals to them, and design your marÂketÂing to touch them all along their jourÂney. — Katie HarÂris, Spot On Solutions
4. More Targeted Ads With Specific Purpose
PeoÂple already have minÂiÂmal attenÂtion spans and get served with so many ads on a daiÂly basis. I think ads will become more sinÂguÂlarÂly purÂposed in nature, with a very speÂcifÂic goal and goal conÂverÂsion place in mind, whether it be a mobile or deskÂtop expeÂriÂence. I also think that the mobile ad platÂforms will show major growth in 2018, includÂing FaceÂbook, InstaÂgram, Snapchat, etc. — David Kley, Web Design and Company
5. Professional Live Video
Video will conÂtinÂue to be a trend in 2018 but not just video, proÂfesÂsionÂal live video. Every social media platÂform is jumpÂing into live video and adding new feaÂtures monthÂly to their platÂforms. Live video is a great way to conÂnect with your audiÂence, and the shaky, holdÂing-a-phone-in-your-hand live video won’t be acceptÂable anyÂmore. — Thomas BrodÂbeck, Site Strategics
6. Conversational User Interfaces
ConÂverÂsaÂtionÂal interÂacÂtions, such as AmaÂzon’s Alexa, Google’s AssisÂtant, MicrosoftÂ’s CorÂtana, chatÂbots and othÂers, will conÂtinÂue to find their place in conÂsumers’ daiÂly rouÂtines and lives. ConÂverÂsaÂtion is the origÂiÂnal user interÂface. It’s extremeÂly natÂurÂal and will allow for brands to natÂuÂralÂly interÂact with conÂsumers that want inforÂmaÂtion, or to transÂact, or just to be enterÂtained. — Andrew Howlett, Rain
7. Video Marketing
Video is becomÂing the most popÂuÂlar and influÂenÂtial form of digÂiÂtal conÂtent for busiÂnessÂes today and if done right, it can have a very posÂiÂtive impact on your busiÂness. As our attenÂtion spans decrease, marÂketers are heavÂiÂly relyÂing more and more on creÂatÂing video conÂtent to boost search engine rankÂings, increase engageÂment and webÂsite trafÂfic rates, as an examÂple. — Solomon ThiÂmothy, OneIMS
8. Personalization Along All Stages Of The Sales Funnel
ImperÂsonÂalÂized email blasts and ads are going the way of the fax machine. BecomÂing hyper-tarÂgetÂed and focusÂing on perÂsonÂalÂizÂing every interÂacÂtion is becomÂing increasÂingÂly imporÂtant. PerÂsonÂalÂized landÂing pages should be conÂnectÂed to every one of your adverÂtisÂing camÂpaigns. AttenÂtion is a curÂrenÂcy, and buildÂing a perÂsonÂalÂized conÂnecÂtion with prospects will be critÂiÂcal for digÂiÂtal marÂketÂing in 2018. — Twila GrisÂsom, Acorn DigÂiÂtal Strategy
9. Contextual Targeting Strategies
In the conÂtext of GenÂerÂal Data ProÂtecÂtion RegÂuÂlaÂtion (GDPR), we can expect that it will be more comÂpliÂcatÂed for ad tech venÂdors to track user behavÂiors with cookÂies. AudiÂence tarÂgetÂing strateÂgies will be proÂgresÂsiveÂly replaced by conÂtexÂtuÂal tarÂgetÂing strateÂgies and it will be mandaÂtoÂry for adverÂtisÂers to underÂstand what each page conÂtext is all about, for tarÂgetÂing and brand safeÂty purÂposÂes. — Julien Verdier, Adyoulike
10. Cost Per Experiment As A Leading Metric
Smart digÂiÂtal marÂketers will conÂtinÂue to get closÂer to a true ROI on their work by idenÂtiÂfyÂing all the old metÂrics rolled up into a cost per experÂiÂment — those old metÂrics like CPM (impresÂsions), CPC (clicks), CPL (leads) and even CPP (pixÂels) the advanced marÂketers were trackÂing. With too many chanÂnels and even more martech tools to conÂsidÂer, marÂketers must run experÂiÂments and meaÂsure outÂcomes. — Todd EarÂwood, MonÂeyÂPath Marketing
11. Native Advertising
ComÂpaÂnies seekÂing to enhance marÂket reach, brand relÂeÂvance and improve overÂall engageÂment can benÂeÂfit greatÂly by impleÂmentÂing native adverÂtisÂing into their digÂiÂtal marÂketÂing stratÂeÂgy. EngagÂing with your audiÂence by utiÂlizÂing native lanÂguage and your proÂpriÂetary tools increasÂes the opporÂtuÂniÂty to expand viral sharÂing and can lead to develÂopÂing a more involved relaÂtionÂship with your tarÂget marÂket. — TimÂoÂthy Nichols, ExactÂDrive, Inc
12. Digital Integrated Into Offline Experiences
I believe that in 2018, digÂiÂtal will no longer stand alone as a sepÂaÂrate disÂciÂpline. We will see it become more inteÂgratÂed into real-life expeÂriÂences and the two will become seamÂless. We have startÂed to see this in proÂfesÂsionÂal sports and areÂna events where the online expeÂriÂence begins priÂor to the event and conÂtinÂues durÂing the event. I expect to see marÂketers experÂiÂment with this in 2018. — Lisa AllocÂca, Red Javelin Communications
13. Voice Marketing
Google says that 20% of its mobile queries are voice searchÂes, and that numÂber is only going to increase as conÂsumers get used to askÂing Alexa, Siri and their smart fridge for insight on what to buy. MarÂketers need to preÂpare by creÂatÂing conÂtent that capÂtures these types of searchÂes, and adverÂtisÂing in non-traÂdiÂtionÂal places (like sponÂsorÂing smart-fridge recÂomÂmenÂdaÂtions). — Brett Farmiloe, Markitors
14. Predictive Algorithms
AppliÂcaÂtion proÂgramÂming interÂfaces are openÂing for machine-learnÂing algoÂrithms, natÂurÂal lanÂguage proÂcessÂing and artiÂfiÂcial intelÂliÂgence. This is enabling any size busiÂness to betÂter preÂdict its marÂketÂing spend to optiÂmize its overÂall budÂget. This is a huge advanceÂment, givÂen that marÂketers are often biased in their methodÂoloÂgies. — DouÂglas Karr, DK New Media
15. Different Kind Of Content Marketing
With new forÂmats evolvÂing every day and the popÂuÂlarÂiÂty of video, conÂtent marÂketÂing is no longer about writÂing blog posts and lisÂtiÂcles. Voice search will alter a lot of conÂtent strateÂgies to aim more for feaÂtured snipÂpets or present interÂacÂtive tutoÂriÂals that can be spoÂken to peoÂple as they comÂplete munÂdane or comÂplex tasks. ConÂtent will be more interÂacÂtive and inteÂgrate with othÂer UI feaÂtures. — KristoÂpher Jones, LSEO.com