Since the rise of the interÂnet and mobile techÂnolÂoÂgy, marÂketÂing and adverÂtisÂing efforts have increasÂingÂly gone digÂiÂtal. Today’s brands reach their cusÂtomers through webÂsites, social media, blog posts, video conÂtent, text mesÂsagÂing and othÂer chanÂnels, and conÂtinÂue to refine their camÂpaigns based on a wealth of cusÂtomer engageÂment data.
Smart marÂketers know that stayÂing comÂpetÂiÂtive means not just keepÂing up with the latÂest indusÂtry trends, but being ahead of the curve. These memÂbers of Young EntreÂpreÂneur CounÂcil have firstÂhand expeÂriÂence with the latÂest digÂiÂtal marÂketÂing techÂniques and tools. Below, they’ve shared 10 of the most excitÂing recent trends that entreÂpreÂneurs should be watching.
1. Live Video
The exploÂsion of live video is everyÂwhere! From YouTube to InstaÂgram to FaceÂbook, more and more platÂforms are proÂvidÂing users the tools to broadÂcast on live stream at any givÂen moment, and entreÂpreÂneurs need to take advanÂtage of it. By using live video, you’re givÂing viewÂers insight on your busiÂness, curÂrent projects, busiÂness advice or any othÂer topÂic you want to talk about. Live video gives you the powÂer to engage with viewÂers in real time, makÂing it the perÂfect mediÂum to ask or answer quesÂtions viewÂers and cusÂtomers might have. Not to menÂtion, it’s free to use and does not cost you any extra time to have footage editÂed. It’s a must-try tool for entreÂpreÂneurs in any indusÂtry. — Solomon ThiÂmothy, OneIMS
2. Geofencing And Mobile Marketing
The popÂuÂlarÂiÂty of smartÂphones and digÂiÂtal devices has made geofencÂing a must-have for marÂketers lookÂing to capÂture the attenÂtion and stay on the radar of their tarÂget marÂkets. Using RFID, blueÂtooth and GPS techÂnoloÂgies, geofencÂing has the abilÂiÂty to send tarÂgetÂed mesÂsages to potenÂtial cusÂtomers withÂin a speÂcifÂic geoÂgraphÂiÂcal area. This techÂnolÂoÂgy has many uses for cusÂtomers, includÂing operÂatÂing smart devices, getÂting groÂcery list alerts when near a store and even openÂing their garage doors. For marÂketers, though, it offers the advanÂtage not only of hyper-tarÂgetÂed localÂizaÂtion, but also the abilÂiÂty to track cerÂtain metÂrics (how long cusÂtomers are in store, what they buy, how often they visÂit, etc.). This data helps to perÂsonÂalÂize recÂomÂmenÂdaÂtions to indiÂvidÂuÂals and local marÂkets. — Joey Kercher, Air Fresh Marketing
3. Augmented Reality For Product Visualization
We’ve seen amazÂing improveÂments in augÂmentÂed realÂiÂty trackÂing in the past year. With comÂpaÂnies like Ikea and AmaÂzon impleÂmentÂing augÂmentÂed realÂiÂty for prodÂuct visuÂalÂizaÂtion, this trend isn’t going away anyÂtime soon. Users can now place objects like furÂniÂture, décor and equipÂment in their own physÂiÂcal space via their smartÂphones to see how things fit and look priÂor to purÂchasÂing. This techÂnolÂoÂgy is movÂing beyond gamÂing and enterÂtainÂment and has a plethoÂra of pracÂtiÂcal appliÂcaÂtions for everyÂday use. In the comÂing year, I anticÂiÂpate othÂer e‑commerce brands will adopt this tech and we’ll see a huge rise in the numÂber of augÂmentÂed realÂiÂty expeÂriÂences on the marÂket. — Annie Eaton, Futurus
4. Instagram Stories Polls
InstaÂgram StoÂries enable users to share 15-secÂond posts in the form of videos or phoÂtos on their InstaÂgram accounts. Like Snapchat, posts disÂapÂpear in 24 hours and are a great way to showÂcase behind-the-scenes conÂtent. The abilÂiÂty to quickÂly test conÂcepts and ideas in the form of polls on StoÂries allows you to hear exactÂly what your potenÂtial cusÂtomers actuÂalÂly want. Whether your busiÂness is debatÂing on a new flaÂvor, what time of day to broadÂcast or what type of conÂtent to creÂate, ask and peoÂple will tell you. I find that loyÂal folÂlowÂers want to engage with your brand to show their supÂport. This is also a great way to gain more engageÂment because not too many brands are harÂnessÂing these tools just yet. If your brand is able to quickÂly adapt to new trends, you will stand out from the comÂpeÂtiÂtion. — ChrisÂtine Hronec, Gauge Girl TrainÂing, LLC.
5. IGTV
InstaÂgram recentÂly launched a TV secÂtion on their app that allows brands and influÂencers to creÂate longer conÂtent than what’s capaÂble in StoÂries. It works a litÂtle difÂferÂentÂly than YouTube. For examÂple, instead of a horÂiÂzonÂtal forÂmat, they encourÂage users to creÂate verÂtiÂcal video conÂtent, simÂiÂlar to the StoÂries forÂmat. Most video proÂducÂers can creÂate videos up to 10 minÂutes; howÂevÂer, verÂiÂfied accounts with a largÂer folÂlowÂing can creÂate videos up to 60 minÂutes using the platÂform. IGTV is an excitÂing digÂiÂtal marÂketÂing trend that new digÂiÂtal marÂketers should strongÂly conÂsidÂer impleÂmentÂing into their curÂrent stratÂeÂgy. — Syed Balkhi, WPBeginner
6. Pay-Later Financing Options For E‑Commerce
Although not strictÂly in the marÂketÂing wheelÂhouse, most e‑commerce comÂpaÂnies are seeÂing pay-latÂer financÂing as a conÂverÂsion tool. There has been a flood of starÂtups offerÂing this prodÂuct includÂing Affirm and PayÂpal CredÂit. They are proÂvidÂing an easÂiÂer financÂing layÂer for smallÂer retailÂers that preÂviÂousÂly wouldÂn’t have had the credÂit capaÂbilÂiÂties to offer such an offerÂing. In turn, they are seeÂing conÂverÂsion rates go up by offerÂing zero down payÂment for prodÂucts anyÂwhere, like elecÂtronÂics, apparÂel and home goods. — Fan Bi, Menswear Reviewed
7. Bot-Assisted Customer Relations
By comÂbinÂing creÂative cusÂtomer relaÂtions, marÂketÂing and web develÂopÂment, comÂpaÂnies have been able to use chatÂbots to assist cusÂtomers with everyÂthing from simÂple quesÂtions to comÂpletÂing sales. InvestÂing in chatÂbots has allowed comÂpaÂnies to refoÂcus their employÂees’ time on more valuÂable tasks while increasÂing cusÂtomer engageÂment, satÂisÂfacÂtion and loyÂalÂty. The levÂel of sophisÂtiÂcaÂtion chatÂbots have achieved has removed the frusÂtraÂtion cusÂtomers felt when they knew they were dealÂing with a bot verÂsus an employÂee. CusÂtomers no longer feel unimÂporÂtant; the bots are so advanced that they don’t know they aren’t workÂing with a human. They may even enjoy the expeÂriÂence because of the bot’s abilÂiÂty to help with any cusÂtomer issue. — Jeff PitÂta, Senior MarÂket Advisors
8. Voice Marketing
Around 40% adults use voice search each day. Data sugÂgests that the voice recogÂniÂtion indusÂtry will cross the $40 bilÂlion mark by 2022. With an increase in ownÂerÂship of voice-based devices like Alexa, Siri and Google AssisÂtant, it is only natÂurÂal for voice searchÂes to grow expoÂnenÂtialÂly. EntreÂpreÂneurs need to take note of this develÂopÂment because voice searchÂes do not funcÂtion in the same way as conÂvenÂtionÂal text-based searchÂes. Besides, while social media worked in elimÂiÂnatÂing barÂriÂers between busiÂnessÂes and their tarÂget audiÂences, voice searchÂes give brands a means to reach out to their desired audiÂences like nevÂer before. — Derek RobinÂson, Top Notch Dezigns
9. Artificial Intelligence
The key for any busiÂness to thrive and rise above their comÂpetiÂtors is for them to conÂtinÂuÂousÂly hone in on underÂstandÂing their cusÂtomer behavÂior and taiÂlorÂing their prodÂucts to the needs of their cusÂtomers. In the past, busiÂnessÂes would creÂate surÂveys and research groups to test or develÂop new prodÂucts and conÂcepts. Not only is this manÂuÂal method time conÂsumÂing, but if the samÂple group is not careÂfulÂly selectÂed, it could result in inacÂcuÂrate data that will not benÂeÂfit the growth of the busiÂness. ArtiÂfiÂcial intelÂliÂgence now exists to anaÂlyze indiÂvidÂual behavÂiors by trackÂing cerÂtain patÂterns that are extrapÂoÂlatÂed from interÂacÂtion withÂout human comÂmuÂniÂcaÂtion. AI can then transÂlate this data to help busiÂnessÂes underÂstand their conÂsumers on a levÂel that is faster and more detailed than ever before. — Stephanie Vermaas
10. Evergreen Content
Those who have sucÂcessÂful webÂsites that genÂerÂate a healthy amount of organÂic trafÂfic know that conÂtent is king. HowÂevÂer, recentÂly the trend has been movÂing toward everÂgreen conÂtent. EverÂgreen conÂtent is proÂduced with longeviÂty in mind. In genÂerÂal, this type of conÂtent would be useÂful today as well as in one to two years, and posÂsiÂbly even longer. This is the type of conÂtent that peoÂple want to bookÂmark and come back to again in the future. You can pubÂlish white papers, guides and tips that are well writÂten and add valÂue to your visÂiÂtors. You can always come back and revise everÂgreen conÂtent over time to make minor updates that don’t require an entireÂly new piece of conÂtent. Most often, everÂgreen genÂerÂates top-of-the-funÂnel trafÂfic that evenÂtuÂalÂly turns into botÂtom-of-the-funÂnel trafÂfic. — Jared Ross Weitz, UnitÂed CapÂiÂtal Source Inc.